payment policies

payment policies

ALLWEI offers the following payment methods to make payment easier for you:
Credit/Debit Card : We accept the following credit card brands – Visa, MasterCard, American Express, Discover, Diners Club, JCB.
Third-party payment platforms : You can use PayPal, Apple Pay, Google Pay and Shop Pay.
Installment payment : For products with a total price of over €500, ALLWEI supports installment payments via Affirm and Klarna. On the eligible product pages, you can click "Check your qualification" to view the installment payment options.

Payment error
If your payment could not be completed successfully, please check the following:

  1. Incorrect credit card information entry : Make sure the card number, expiration date, billing address and phone number are entered correctly.
  2. Credit limit : Make sure your card limit is sufficient to cover the order amount.
  3. Your bank's security policies : Some banks may block online payments for security reasons. Please contact your bank directly for more information.

To protect your payment information and privacy, ALLWEI does not have access to the specific reasons for a declined payment. Please contact your bank directly to resolve the issue.

currency conversion
All payments on our website are made in euros. Payments in other currencies are converted at the current exchange rate. Additional fees may apply due to exchange rate discrepancies or service fees from your card bank. We recommend checking with your bank for further details.

payment security
ALLWEI attaches great importance to your payment security:
Protection of your payment data : Your credit card information is not stored on our website. All payment data is transmitted through secure payment channels.
SSL Encryption : Our payment process uses 128-bit SSL encryption to protect your personal information and payments. Payments via PayPal and other major platforms are also highly protected.

If you have any questions about your payment, please contact us at any time by email at support @allweipower .com and we will be happy to assist you.